First Visit + Climbing at Oso
1) 75 members at a time: Per the Governor’s Executive Order, gyms will be limited to a maximum of 25% occupancy. We’re taking this further and will be allowing a maximum of 75 individuals in the gym at a time. We’re confident that this will allow all staff and community members the ability to safely maintain social distancing best practices.
2) Scheduled cleaning every 2 hours: Our staff will clean and sanitize surfaces, bathrooms, climbing bays, and other high-touch areas every two hours, in addition to our spot cleaning throughout the day, as well as our nightly deep cleaning.
3) Sign your waiver: To reduce the duration of interactions between members and Oso staff, all waivers must be signed remotely before entering the gym. You can sign your waiver HERE.
4) Climb on your schedule: We will no longer require you to book classes in order to climb. Class booking tool will still be utilized to reserve your space for yoga and fitness training classes.
5) Download the Oso App: Using our app further reduces interactions between members and Oso staff. You can use the app to 1) buy memberships, 2) book yoga and fitness classes, and 3) scan in when you arrive at Oso (no keychain tags required). You can download the app for iOS and Android.
6) Checking in: Please have all waivers signed before entering the gym. If you download our app, you can check in using the barcode in the app. Otherwise, our staff will create a bar code for you.
7) Start Climbing: Now to the fun part, start climbing! Please observe all of our social distancing practices stated below.
Oso Staff and Gym Policies
These policies are designed to keep our community members and staff safe by minimizing the number of interactions and their duration among guests and staff members.
1) Scheduled cleaning every 2 hours: Our staff will clean and sanitize surfaces, bathrooms, climbing bays, and other high-touch areas every two hours, in addition to our spot cleaning throughout the day, as well as our nightly deep cleaning.
2) Oso Staff: All staff will wear face coverings and gloves at all times for the health of our staff and members.
3) Staff Screening: Each staff member will be screened at the beginning and end of their shift for COVID-19 related symptoms.
4) Monitoring Social Distancing: Our staff will help remind members to follow social distancing practices while climbing.
5) Limited rental shoes | No rental chalk: An extremely limited number of rental shoes will be available which we will clean after every use and be taken out of service for 3 days after their use. We highly encourage you to bring your own shoes or plan to purchase them at the gym. Chalk will not be available for rental at this time.
6) No cash accepted: To limit interactions between members and Oso staff, we will not accept cash at this time. We highly encourage all purchases to be done through your mobile app (we support fully contactless transactions).
7) Services that will be open: All our climbing bays, the Kilter Board, the cardio room, the yoga studio (for individual use only), the mezzanine lounge, the retail shop, and our restrooms and water bottle fill stations will be open.
8) Services that will be limited: Functional fitness and weight training area will be closed for the first two weeks, saunas and showers will be closed, and the coffee, beer and wine sales will be unavailable.
Community Member Responsibilities
These policies are your responsibility as community members to keep you and our staff safe.
1) Face Coverings: All visitors must wear face coverings at all times, even while climbing.
2) Wear shoes at all times: Shoes must be worn at all times, even in between climbs. We encourage you to bring slip on shoes or sandals to make it easier to switch between street shoes and climbing shoes.
3) Entering and exiting the gym: Please enter and exit through the front entrance of the gym.
4) Hand Sanitization: Thoroughly sanitize your hands before entering and exiting the gym.
5) Maintain 6 feet of distance: At all times, even while climbing and resting on the mats, please stay 6 feet from other visitors.
6) Follow Social Distance Markings: Please follow all markings that help maintain social distancing.
7) Bring Water: Bring your own water. Water will be available for purchase and water bottle fill stations may be used, but water fountains will not be in use.
8) Use liquid chalk: Liquid chalk use is highly encouraged as it reduces airborne chalk particles and contains alcohol. We will have liquid chalk available for purchase.
9) Do not share chalk bags: Please do not share chalk bags. Further, we will not have rental chalk bags available at this time.
10) Follow Oso’s Policies: To ensure the health and safety of our members and guests, we will actively enforce all policies. Any visitor who violates our policies will be asked to leave the gym.
COVID-19 Self Assessment
Before entering the gym, please conduct a self-assessment to determine if you are experiencing new or worsening signs or symptoms of COVID-19:
If you are experiencing any of these symptoms, do not enter the gym for the safety our staff and fellow members.